Dhaka Win Terms & Conditions — Your Complete Guide to Using the Platform

1 General Terms & Conditions

Dhaka win (https://dhakawin.app) is an online betting and gaming analysis platform. By accessing this website or using any of its services, you agree to the following Terms & Conditions you will be considered to have fully accepted. If you do not agree to these terms, please refrain from using this platform.

• These terms and conditions apply exclusively to users in Bangladesh.
• No person under the age of 18 is permitted to use this platform.
• All information provided on the platform is for informational purposes only — it does not constitute professional financial advice.
• Dhaka win reserves the right to modify or discontinue its services at any time without prior notice.
• These terms and conditions are governed by the applicable laws of Bangladesh.

2 Account Registration & Eligibility

You must be 18 years of age or older to open an account with dhaka win. You are required to provide accurate and truthful information at the time of registration. Accounts created with false or incorrect information may be suspended at any time.

Registration Requirements

• Users must be at least 18 years old — age verification may be required via ID.
• Each individual may only register one account.
• A valid mobile number and email address are required.
• The name, address, and identity details provided at registration must be completely accurate.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Keeping your account password confidential is entirely your responsibility.

KYC Verification

Dhaka win may request identity verification at any time. You may be required to submit a copy of your National ID (NID), passport, or driving licence. We reserve the right to withhold withdrawals until KYC verification is complete.

3 Betting Rules

All bets placed on dhaka win are final and cannot be changed once confirmed. Please review all details carefully before confirming a bet. The Odds Odds may change at any time — the odds at the moment a bet is confirmed will apply.

General Betting Rules

• Minimum bet amount is 50 BDT; maximum limits vary by event.
• If a match is cancelled, the stake for that bet will be refunded.
• You may have the option to cancel a bet before the match starts — cancellation is not available for live bets.
• We reserve the right to void any bet accepted at incorrect odds due to a technical error.
• Bets will not be accepted if your account does not have sufficient balance.
• Placing two opposing bets on the same event (arb betting) is strictly prohibited.

Live Betting

Odds in live betting change from moment to moment. If the odds change while your bet is being confirmed, dhaka win will give you the option to accept the new odds or the bet will be cancelled. Cash out may be available on live bets, but is not guaranteed at all times.

Cash Out Policy

The cash out feature is available for selected matches and markets. The value offered at the time of cash out depends on current odds and the status of your bet. Once a cash out is confirmed, it cannot be reversed.

4 Payment & Withdrawal Policy

Dhaka win supports deposits and withdrawals via Bangladesh's popular mobile banking methods. All transactions are processed through secure, encrypted channels.

Deposit Rules

• Minimum deposit is 200 BDT.
• Deposits are generally credited to your account instantly.
• Only payment accounts registered in your own name may be used.
• Deposits made through third parties are strictly prohibited.

Withdrawal Rules

• Minimum withdrawal is 500 BDT.
• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals may be subject to investigation in cases of suspicious activity.

5 Bonus & Promotion Terms

Dhaka win regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms and conditions, which are outlined on the offer page. By claiming a bonus, you automatically agree to the specific terms attached to it.

General Bonus Terms

• A specific wagering requirement must be met before a bonus can be withdrawn.
• A bonus cannot be combined with multiple offers at the same time (unless explicitly stated).
• Bonuses may only be used on the games or markets specified in the offer.
• If a bonus is misused, both the bonus and any associated winnings will be forfeited.
• Dhaka win reserves the right to modify or cancel any bonus offer.

6 Account Suspension & Closure

Dhaka win reserves the right to suspend or permanently close your account for any of the following reasons:

• Violation of any provision of these Terms & Conditions.
• Registration using fake or false information.
• For operating multiple accounts.
• For exploiting bonuses or system loopholes through dishonest means.
• If money laundering or fraud is suspected.
• For self-exclusion at your request.

You may request to close your account at any time. If you have a valid balance, you will be given the opportunity to withdraw it beforehand.

7 Responsible Gaming

Dhaka win takes responsible betting seriously. Betting is for entertainment — it is not a guaranteed source of income. We want every user to play in a healthy, controlled manner.

Our Safety Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will automatically stop once you have lost a specified amount.
• Session Limit: Set your own daily limits on how long you play.
• Cooling-Off: Temporarily suspend your betting for 24 hours up to 30 days.
• Self-Exclusion: Option to suspend or permanently close your account for an extended period.

8 Privacy & Data Protection

Your personal data is of utmost importance to us. Information provided when registering with dhaka win is used solely for service delivery and legal compliance. For more details, please refer to our Privacy Policy Read.

• Your data is never sold or shared with third parties.
• All data is secured with 256-bit SSL encryption.
• No information is disclosed without a valid legal order from the relevant authorities.
• You have the right to request access to or deletion of your personal data.

9 Limitation of Liability

Dhaka win strives to deliver the best possible service. However, we are not liable for the following:

• Bets lost or delayed due to internet connectivity issues.
• For errors caused by third-party payment systems.
• In the event of service disruption due to natural disasters, war, or government restrictions.
• For any loss resulting from sharing your account credentials with others.
• For any financial losses resulting from betting decisions.

In any case, our maximum liability is limited to the amount you deposited in that specific transaction.

10 Dispute Resolution & Contact

If you have a complaint or dispute, please contact our customer support team first. We aim to respond within 48 hours.

• Email: info@dhakawin.app
• Live Chat: Available 24/7 (accessible after logging into your account).
• A formal response will be provided within 7 business days of receiving a complaint.
• If any dispute remains unresolved, it will be settled in accordance with the applicable laws of Bangladesh.